CMS Software Improvements
Challenge
For my master's degree professional experience project, I assessed summative testing data of the design for the system object selection model in a Content Management System (CMS), with the goal of lessening confusion for software customers.
Concept
I wireframed new designs external link to develop a working prototype, then wrote a usability test plan and administered six usability tests with representative users.
Read the final usability study report .
Sugested Changes to the Model
Top Finding: Enable "one click" selection of all objects
- Always have "My Selections" on the right
- Remove the folder browser for container pickers
- Change "remove" icon to something else
Sugested New Functionality
Top Finding: Allow drilldown within the folder browser
- Highlight the last selection for multiple items
- Ability to add a new folder or channel in context
- Ability to hide the folder tree when grid is present
Development
These design changes are now part of the software program OpenText sells to customers.
Single Object Selection - Content Container
Single Object Selection - Content Item
Multi Object Selection - Content Container
Multi Object Selection - Content Container
About Rachele
IAAP Certified Web Accessibility Professional
- Web Accessibility Specialist (WAS) external
- Certified Professional in Accessibility Core Competencies (CPACC) external
I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.
I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information external.