Feedback Request – Listen360

This week, I received an automated email with the title “Business Name – Feedback Request” containing a sort-of likert scale asking how likely I’d be to recommend them to a “friend or business associate”. My feedback on this survey design from Listen360. The design is just weird I’ve never seen a rating scale in a … Continue reading “Feedback Request – Listen360”

Two Years

Wow, it’s been two years since I started this project. Most posts take a lot longer than I expected them to at the beginning. The amount of dissection, research, design suggestions and mock-ups required for even small issues end up being fairly in-depth. I’m glad I started this blog and I’ve found it very useful. … Continue reading “Two Years”