Extensive investigation into opentext.com accessibility compliance
Conference tool for customers to build a custom schedule of sessions during the event
Updates to the Agenda Builder conference tool
Website and creative for a local handyman to showcase popular service requests by category
Ticketing system designed to replace two legacy customer support portals into a new UI
Applying corporate design changes across eight systems with different code bases
Designs from my grad school project were developed for the live software product
Design suggestions for updating our 3rd party website search tool
Design updates to the Support webpage to display content based on customer type
Multi-phased design of a custom, portal-driven front-end to the customer support ticketing system
Sample site built to showcase Oracle E-commerce functionality to clients
Employed user experience and usability research to demonstrate e-commerce search journeys for new business development
Full-scale website redesign restructuring content to better suit the needs of potential and existing students and their parents
Developed for Field Marketing as part of a lead generation campaign showcasing customer success stories using OpenText products
Site developed for Corporate Marketing as a social portal for customers and employees to interact
Developed for the Sales department, providing integrated access to selling tools and customer information for employees in the field
Redesign of product solution site to improve usability and findability
Rsearch into accessiblity and usability issues for the web, particularly for e-commerce
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IAAP Certified Web Accessibility Professional
I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.
I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information .