My Work

Extensive investigation into opentext.com accessibility compliance

Conference tool for customers to build a custom schedule of sessions during the event

Updates to the Agenda Builder conference tool

Website and creative for a local handyman to showcase popular service requests by category

Ticketing system designed to replace two legacy customer support portals into a new UI

Applying corporate design changes across eight systems with different code bases

Designs from my grad school project were developed for the live software product

Design suggestions for updating our 3rd party website search tool

Design updates to the Support webpage to display content based on customer type

Legacy Projects

Multi-phased design of a custom, portal-driven front-end to the customer support ticketing system

Sample site built to showcase Oracle E-commerce functionality to clients

Employed user experience and usability research to demonstrate e-commerce search journeys for new business development

Full-scale website redesign restructuring content to better suit the needs of potential and existing students and their parents

Developed for Field Marketing as part of a lead generation campaign showcasing customer success stories using OpenText products

Site developed for Corporate Marketing as a social portal for customers and employees to interact

Developed for the Sales department, providing integrated access to selling tools and customer information for employees in the field

Redesign of product solution site to improve usability and findability

Rsearch into accessiblity and usability issues for the web, particularly for e-commerce

Still looking for more? Check out the archive.

Rachele DiTullio headshot

About Rachele

IAAP Certified Web Accessibility Professional

I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.

I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information .

Contact Me

Rachele is located in Austin, Texas