Rachele DiTullio

IAAP Certified Web Accessibility Professional
- Web Accessibility Specialist (WAS)
- Certified Professional in Accessibility Core Competencies (CPACC)
I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.
I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information .
My Work
Extensive investigation into opentext.com accessibility compliance
Conference tool for customers to build a custom schedule of sessions during the event
Updates to the Agenda Builder conference tool
Website and creative for a local handyman to showcase popular service requests by category
Ticketing system designed to replace two legacy customer support portals into a new UI
Applying corporate design changes across eight systems with different code bases
Designs from my grad school project were developed for the live software product
Design suggestions for updating our 3rd party website search tool
Design updates to the Support webpage to display content based on customer type
From My Blog
Examination of this website with a mock-up of proposed changes
Redesign of an outdated software UI for vetting potential donors
Design suggestions for the advanced search feature in the iPhone app
Design options for marking items as watched and not interested
Five ways the checkout process can cause problems for users
Outline of several accessibility issues for links, tabbing and form validation
Examination of form issues from color constrast to links hidden from keyboard focus
Five reasons to stop using them, now
This is a confusing task for Windows users compared to other browsers
Four ways Kiva's redesign limits keyboard users
A whitepaper on some of the issues to consider when including users with hearing impairments
Page layout suggestions to help people in crisis evaluate if online check-in is right for them
Some design suggestions for making form submission issues more obvious and easier to correct
Checking the home page against the WAI Easy Checks for accessibility heuristics
To accept? or not to accept a connection request
Legacy Projects
Multi-phased design of a custom, portal-driven front-end to the customer support ticketing system
Sample site built to showcase Oracle E-commerce functionality to clients
Employed user experience and usability research to demonstrate e-commerce search journeys for new business development
Full-scale website redesign restructuring content to better suit the needs of potential and existing students and their parents
Developed for Field Marketing as part of a lead generation campaign showcasing customer success stories using OpenText products
Site developed for Corporate Marketing as a social portal for customers and employees to interact
Developed for the Sales department, providing integrated access to selling tools and customer information for employees in the field
Redesign of product solution site to improve usability and findability
Rsearch into accessiblity and usability issues for the web, particularly for e-commerce
Still looking for more? Check out the archive.
Contact Me
Rachele's location: Austin, Texas