Rachele DiTullio

OpenText.com Accessibility Audit

Extensive investigation into opentext.com accessibility compliance

Agenda Builder

Conference tool for customers to build a custom schedule of sessions during the event

Agenda Builder Redesign

Updates to the Agenda Builder conference tool

Choice Handy Services

Website and creative for a local handyman to showcase popular service requests by category

Support Portal

Ticketing system designed to replace two legacy customer support portals into a new UI

OpenText.com Redesign

Applying corporate design changes across eight systems with different code bases

CMS Software Improvements

Designs from my grad school project were developed for the live software product

WWW Search Redesign

Design suggestions for updating our 3rd party website search tool

Customer Support Alerts

Design updates to the Support webpage to display content based on customer type

News in Slow Spanish

Examination of this website with a mock-up of proposed changes

Blood Bank Questionnaire

Redesign of an outdated software UI for vetting potential donors

Geocaching.com App

Design suggestions for the advanced search feature in the iPhone app

Netflix iOS App

Design options for marking items as watched and not interested

Buying Drafthouse Tickets Online

Five ways the checkout process can cause problems for users

Texas Gas Service Homepage

Outline of several accessibility issues for links, tabbing and form validation

Bad Forms—Why?

Examination of form issues from color constrast to links hidden from keyboard focus

Carousels

Five reasons to stop using them, now

Adding Bookmarks in Safari

This is a confusing task for Windows users compared to other browsers

Kiva Website

Four ways Kiva's redesign limits keyboard users

Supporting Deaf Users of the Web

A whitepaper on some of the issues to consider when including users with hearing impairments

Emergency Room Online Check-in

Page layout suggestions to help people in crisis evaluate if online check-in is right for them

Twitter Mobile Site Sign in

Some design suggestions for making form submission issues more obvious and easier to correct

Flipboard Accessibility Audit

Checking the home page against the WAI Easy Checks for accessibility heuristics

Siren Dating App

To accept? or not to accept a connection request

Customer Self Service Portal

Multi-phased design of a custom, portal-driven front-end to the customer support ticketing system

Customer Reference Store

Sample site built to showcase Oracle E-commerce functionality to clients

E-Commerce Search Journeys

Employed user experience and usability research to demonstrate e-commerce search journeys for new business development

North Austin TKD Website

Full-scale website redesign restructuring content to better suit the needs of potential and existing students and their parents

Long Story Short Campaign

Developed for Field Marketing as part of a lead generation campaign showcasing customer success stories using OpenText products

Customer Community Portal

Site developed for Corporate Marketing as a social portal for customers and employees to interact

Sales Portal

Developed for the Sales department, providing integrated access to selling tools and customer information for employees in the field

Fax Solutions Redesign

Redesign of product solution site to improve usability and findability

UX Research

Rsearch into accessiblity and usability issues for the web, particularly for e-commerce