I’ve studied a lot of in-depth research on e-commerce and one of the more disruptive user experiences is requiring customers to create accounts before allowing them to give you money. Of the top 100 sites evaluated by the Baymard Institute in a 2012 study, 76% allowed guest checkout. But only one of these companies (ranked #1 of … Continue reading “Kudos to Half Price Books for Guest Account Creation after Checkout”
Category: Website
Images Embedded in Tweets
Being able to add images easily to tweets is great (even if they aren’t accessible). I find myself frustrated, though, with the inconsistent nature of how those images are displayed. In the feed, you get a snapshot of the image based on the size of the original image. Here is an example where the original … Continue reading “Images Embedded in Tweets”
5 Reasons to Stop Using Carousels, Now
Motion on websites makes me sick. To me, automatic carousels are the equivalent of the GeoCities sites from 20 years ago that would start blasting you with some awful music on page load. The only people who liked the auto-music were the people who made the webpages, and the only people who like carousels are … Continue reading “5 Reasons to Stop Using Carousels, Now”
Sharing Images and Videos Isn’t Inclusive
A huge part of social media platforms is the ability to share images and videos. But I’ve yet to see one that takes people with visual impairments into account by enabling users to add alt tags and descriptions to multimedia assets. Let’s look at Twitter for a moment. People more and more are using using images and … Continue reading “Sharing Images and Videos Isn’t Inclusive”
Twitter’s Mobile Site Sign In Form
Originally posted in 2014 to my personal blog. Twitter has since made some changes to its mobile form. Today’s usability issue comes from Twitter’s mobile website sign in page. My username was pre-populated because I have used the site on my phone before. I thought my password was also pre-populated, because the placeholder text Twitter uses … Continue reading “Twitter’s Mobile Site Sign In Form”