Why I Love the Harbor Freight Experience

If you don’t know about Harbor Freight Tools, you’re missing out. In my opinion it’s the best store for anyone needing tools.   Always 20% off If you go to HFT without a 20% off coupon, you’re not trying at life. They usually have an ad in those weekly mailers that most of us throw away without reading but not … Continue reading “Why I Love the Harbor Freight Experience”

4 Ways Kiva’s Redesign Limits Keyboard Users

Kiva, a microlending non-profit that enables anyone to lend money to help end poverty, recently went through a site redesign. This included major changes to its global navigation, faceted search, and loan display. Here’s a snapshot of the Lend page highlighting four problem areas affecting keyboard users. 1) Global navigation menu doesn’t open When tabbing through the site, the second … Continue reading “4 Ways Kiva’s Redesign Limits Keyboard Users”

Is the term UX meaningless?

This week, a video of renowned usability expert Don Norman of the Nielson Norman Group discussing the term “UX” garnered attention when he noted that, in his opinion: Today, that term has been horribly misused. It’s used by people to say ‘I’m a user experience designer, I design websites or I design apps’ and they … Continue reading “Is the term UX meaningless?”