The web is inherently accessible

Originally posted 7 February 2021. Updated 13 April 2022.

It all started when I built the Accessible Web tool which removes CSS and JS from a webpage, leaving plain HTML. I built it as a sarcastic response to a developer who changed his website to require visitors to disable JavaScript before they could view the content. The reactions to this gatekeeping on Twitter were hilarious! So many angry developers didn’t get the joke that they put up similar barriers when they require that people have JavaScript enabled to view anything on their websites.

I created an About page for the project that requires the user to disable CSS to view a message about web accessibility and the importance of semantic markup. The following is a blog article version of that webpage with code examples.

Accessible Web - please disable CSS to view this website

The web is inherently accessible

Your weekly reminder that the web is accessible by default and it’s our design decisions that stop it being accessible #a11y

k.mar (@Kevmarmol_CT) on Twitter December 7, 2020

Why did you have to disable CSS to view this webpage? No reason other than a design choice that excludes sighted people.

Did you know? This is how many visitors “view” webpages already:

  • Search engines
  • Bots
  • Site crawlers
  • Analytics
  • Blind people

This webpage is fully accessible to people with screen readers and Braille displays. But many websites are not due to poor design choices that exclude some people.

What is web accessibility?

When a page is accessible, it was developed with the intention of working for as many people with disabilities as possible. A good place to start learning is the W3C’s Introduction to Web Accessibility. Find out the different ways people with disabilities interact with the web.

Web Content Accessibility Guidelines (WCAG)

WCAG is a set of success criteria for determining if a page is accessible, led by four guiding principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

These contain guidelines and a hierarchy of success criteria from Level A to Level AAA. Many accessibility laws, and current best practice, point to WCAG 2.1 Level AA compliance. There are 50 discrete success criteria to evaluate, though many are not applicable to all pages. For example, if a page doesn’t contain video, you don’t have to evaluate against success criteria for captions or audio descriptions.

See the full list of success criteria

Did you know? The WCAG guidelines were first published in 1999. Web accessibility is not a new concept but a lot of people are learning about it only now.

Semantics

So what’s the point? The point is to develop accessible pages from the bottom up, starting with semantic HTML. A whole lot of developers think they know HTML but are actually pretty sloppy about it. Many don’t think it matters if they use a link or a button, but it does. Every semantic mistake introduces accessibility issues into your code. If you’ve never really “learned” HTML, check out this beginner’s guide to writing good HTML.

By far, CSS color contrast issues are the most frequent accessibility issues I encounter, but the HTML ones are problematic too. Outlined below are the top HTML-related accessibility issues I encounter.

Headings

If you visually scan this page, you can quickly see how it is broken up into sections. That’s due to using headings or the h1-h6 elements. It’s important that every page have at least one h1 so people and search engines know what the topic of the page is. From there, cascade down to h2, h3, and so on.

Did you know? People using screen readers can navigate by headings in much the same way that sighted people can visually scan the page for items of importance.

Buttons and links

Buttons and links may seem similar but they have very different semantic uses. If you use them interchangeably, people can get confused about what a button or link is going to do when activated.

Buttons

Buttons are used for controlling actions on the page, such as a form submit button or toggle button.

It’s preferable to use a native button element instead of creating a custom one:

  • It already has the button role
  • It’s keyboard focusable
  • It’s activated with ENTER and SPACE keys

The button element can have various states depending on its purpose:

Collapsed

<button aria-expanded="false">Menu</button>

Expanded

<button aria-expanded="true">Search</button>

Not pressed

<button aria-pressed="false">Light mode</button>

Pressed

<button aria-pressed="true">Dark mode</button>

Links

Links are used for navigation, literally for linking to another page or place on the same page. When you use a link, people expect to go somewhere new when it’s activated.

It’s important that the link text properly convey the link purpose. Avoid generic text like “click here”.

Same page link

<a href="#headings">Headings</a>

New page link

<a href="/site-map/">Site map</a>

External link

<a href="https://eff.org">EFF</a>

Email link

<a href="mailto:info@eff.org">info@eff.org</a>

Images

The one thing about accessibility most people know is that images need alt text. This may seem straightforward but let’s look at three examples.

1) Alt text

Semantically speaking, every image needs an alt="" attribute. This alone will pass an automated accessibility checker. If an image is purely decorative, you can even leave the alt value empty. But if an image provides context to the content, the alt text must accurately describe the content of the image for people who cannot see it.

<img src="cats.jpg" alt="two cats on an easy chair under a blanket">
two cats on an easy chair under a blanket

2) SVG

Inline SVG doesn’t support the alt attribute. Instead, add role="img" to the svg element to identify it as an image. Give it an accessible name using the aria-label attribute on the svg.

<svg role="img" aria-label="Bar chart showing the years 2016 to 2021 as the percentage of US consumers with a streaming video service increased from 52% to 78%." xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 650 400">...</svg>
US Consumers 52% 64% 69% 74% 78% 78% 2016 2017 2018 2019 2020 2021 0 20% 40% 60% 80% 100%

Go to the Tables section for information on providing access to all data points in the graph.

3) Icons

Any time you display icons that convey meaning to the user, you must provide a text equivalent for users of assistive technology. For example, it’s common to insert an external link icon after link text that opens in a new tab or window.

Icon fonts are not announced reliably by assistive technology. First, hide the icon using the aria-hidden attribute. Then provide a text equivalent with visually-hidden text.

Exposed icon

☎ 1-800-799-SAFE

<a href="tel:1-800-799-7233">☎ 1-800-799-SAFE</a>

Hidden icon

Call 1-800-799-SAFE

<p><a href="tel:1-800-799-7233"><span class="visually-hidden">Call</span><span aria-hidden="true">☎</span> 1-800-799-SAFE</a></p>

Tables

There are many legitimate uses for tables on the web but they are often coded incorrectly. Table data cells need corresponding table headers. This allows the applicable table header to be read by a screen reader before the table data cell contents. Additionally, tables need captions to provide a description of the table to people using screen readers.

In the SVG example under Images, we looked at a svg bar chart where we provided a snapshot of the data using aria-label. We need to provide all the data in a format that assistive technology can navigate and an easy way to do that is to provide all data points in a table.

US consumers with a streaming video subscription
Year US Consumers
2016 52%
2017 64%
2018 69%
2019 74%
2020 78%
2021 78%
<table>
  <caption>US consumers with a streaming video subscription</caption>
  <thead>
    <tr>
      <th>Year</th>
      <th>US Consumers</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>2016</td>
      <td>52%</td>
    </tr>
    <tr>
      <td>2017</td>
      <td>64%</td>
    </tr>
    <tr>
      <td>2018</td>
      <td>69%</td>
    </tr>
    <tr>
      <td>2019</td>
      <td>74%</td>
    </tr>
    <tr>
      <td>2020</td>
      <td>78%</td>
    </tr>
    <tr>
      <td>2021</td>
      <td>78%</td>
    </tr>
  </tbody>
</table>

Forms

Every input needs a label. It’s really that simple. The label needs to be visible and persistent (avoid using placeholder). This helps people remember what information they’ve entered. Programmatically link each pair matching the for attribute on the label with the id attribute on the input.

This enables a couple things:

  • People can now click or tap on the label to give focus to the input. This is especially useful for checkboxes and radio buttons that often have small hit areas.
  • People using screen readers will now hear the label announced when the input is in focus.

When you have a group of related form fields, like checkboxes or radio buttons, group them with a fieldset element and provide an accessible name for the group with a legend element.

<fieldset>
  <legend>Cat's Colors</legend>
  <p><label for="black"><input type="checkbox" id="black"> Black</label></p>
  <p><label for="white"><input type="checkbox" id="white"> White</label></p>
  <p><label for="brown-tabby"><input type="checkbox" id="brown-tabby"> Brown tabby</label></p>
  <p><label for="orange-tabby"><input type="checkbox" id="orange-tabby"> Orange tabby</label></p>
  <p><label for="torbie"><input type="checkbox" id="torbie"> Torbie</label></p>
  <p><label for="gray"><input type="checkbox" id="gray"> Gray</label></p>
</fieldset>

Many modern browsers do cursory form field validation with the required attribute though error messages are not always accessible. Let assistive technology users know when a field is required by adding the aria-required="true" attribute to inputs.

<label for="email">Email<span aria-hidden="true"> *</span></label>
<input type="email" id="email" autocomplete="email" name="email" aria-required="true">

For a deeper dive into forms, check out my blog article and talk Structuring accessible forms.

In summary

  • Web accessibility is an ongoing process
  • Use semantic markup: Native HTML + ARIA
  • Headings help people navigate
  • Buttons and links do different things
  • Images need text equivalents
  • Use tables for data
  • Structure forms in accessible ways

What do you mean by disabled?

A truck engine bay with most of the engine torn out.

For much of the 20th century and into the 21st, society largely dictated what “disabled” meant. We were told we were disabled; that we were broken; that we didn’t matter because we weren’t whole. “Disabled” in this context is clearly used as an adjective to describe that state of a person: You’re disabled.

Indeed, if we search the dictionary for disabled, the first result is the adjective form: impaired or limited by a physical, mental, cognitive, or developmental condition : affected by disability.

As a backlash to being told we were non-functional—the medical model and ableist view of disability—some people switched to person-first language. It was thought that if you center the person instead of their disability, we were respecting people with disabilities. In short, the opposite proved to be true. The concept of disability became clouded; some people, like members of the Deaf community, don’t view their condition as disabling. For others, disability is an important part of self-identification and that got lost.

In the last few years, this has led to the disabled community taking back the word “disabled” to describe themselves, but with one very important distinction: the word is no longer used as an adjective but in its other form as a verb.

If we search the dictionary for disable, we note that its past participle is “disabled.” This is the basis for the passive voice instead of an adjective in the sentence, “I’m disabled.” We know it’s passive voice because you can add “by zombies” to the end. But passive voice has the annoying habit of obscuring the real actor.

I’m disabled by society and the built environment.

Rachele DiTullio

It’s important that those outside the disability community understand what we mean when we use “disabled” versus what they might mean. I encourage you to let them know you are fine just as you are. You are not disabled as in broken. You are forced to live in a world that disables you through intentional action, by not making society inclusive and accessible.

What do you think? Adjective or verb? Let me know on Twitter.

Global Accessibility Awareness Day 2021

The third Thursday in May is Global Accessibility Awareness Day (GAAD).

The purpose of GAAD is to get everyone talking, thinking and learning about digital access and inclusion, and the more than one billion people with disabilities/impairments.

GAAD homepage

Spring is all around here in Texas, with loads of beautiful blooms like these poppies—a flower often associated with war casualties in the West. It seems like a poignant symbol right now as we assess the loss of lives and survivor health issues of those affected by COVID-19, including millions of people with disabilities.

Beyond trying to avoid physical sickness, disabled people have faced enormous challenges in getting tested, treated and vaccinated. The US healthcare system and government social safety net programs are enormously difficult to navigate with numerous barriers for people trying to get information digitally. A few examples:

  • Coronavirus maps and data in unstructured formats
  • COVID-19 websites that don’t work with screen readers
  • Drive-through only testing and vaccination sites
  • Critical information missing text equivalents, like video captions
  • Vaccine-finder websites with poor mobile support

I spend dozens of hours every week evaluating digital experiences as an accessibility engineer. It’s my job to find weaknesses in the ways information is presented to people. Most of the time, I’m documenting code issues that by themselves are small barriers but combined across a website cause enough inaccessibility that people can’t do what they want to do. I wonder how many disabled people already struggling in a culture that sees us as lesser couldn’t get a test or can’t schedule a vaccination because the people who built these websites didn’t even consider our needs.

I think about my needs as an autistic person with ADHD and bipolar disorder. I’m easily distracted and easily nauseated by moving content. The media query prefers-reduced-motion was made for me. I want to rid the web of every auto-advancing carousel I see. But despite a lot of evidence carousels are ineffective, they are still ubiquitous.

Every day sees more research about why digital accessibility is necessary, and it comes with endless anecdotes from people using assistive technology about how the web and mobile landscapes are still wildly unusable. This problem has been framed as an empathy problem, a coding knowledge problem, even as just a cost problem. So, how do we get designers and developers to care about the needs of the disabled?

It’s clear that accessibility as a concept is not considered a core tenet of good design and development by the establishment. Focus remains largely on the normative desktop browser experience that centers sighted, hearing users without cognitive or mobility impairments. It’s hard to imagine that there is much more we can do in this fight for visibility and inclusion.

I hope this GAAD, you believe you have a right to access information and will demand that right be honored. The time has passed where anyone creating for the web can plausibly deny knowing about accessibility. Whether it’s pointing out missing captions and alt text on social media or contacting customer service about issues a site has supporting assistive technology, each of our small voices can combine into a collective clamor for inclusive design.