My community cause is keeping the sidewalks clear in my neighborhood, primarily the very busy street leading to both a middle school and an elementary school, part of which is in a school zone. On my morning walks, I see parents and kids leaving the sidewalk to avoid things blocking the right of way (ROW). Our city requires … Continue reading “On Walkability of Communities”
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PayPal Redesigns Its User Agreement
I received an email from PayPal letting me know it has redesigned its User Agreement and the two women reading it simultaneously on a tablet piqued my interest. Within are the following suspicious, claims—red flags to this skeptic (emphasis mine): We are making these updates to clarify our terms and make these agreements easier to read and navigate. We’ve worked … Continue reading “PayPal Redesigns Its User Agreement”
Why I Love the Harbor Freight Experience
If you don’t know about Harbor Freight Tools, you’re missing out. In my opinion it’s the best store for anyone needing tools. Always 20% off If you go to HFT without a 20% off coupon, you’re not trying at life. They usually have an ad in those weekly mailers that most of us throw away without reading but not … Continue reading “Why I Love the Harbor Freight Experience”
4 Ways Kiva’s Redesign Limits Keyboard Users
Kiva, a microlending non-profit that enables anyone to lend money to help end poverty, recently went through a site redesign. This included major changes to its global navigation, faceted search, and loan display. Here’s a snapshot of the Lend page highlighting four problem areas affecting keyboard users. 1) Global navigation menu doesn’t open When tabbing through the site, the second … Continue reading “4 Ways Kiva’s Redesign Limits Keyboard Users”
Is the term UX meaningless?
This week, a video of renowned usability expert Don Norman of the Nielson Norman Group discussing the term “UX” garnered attention when he noted that, in his opinion: Today, that term has been horribly misused. It’s used by people to say ‘I’m a user experience designer, I design websites or I design apps’ and they … Continue reading “Is the term UX meaningless?”