I mostly use Hangouts to communicate with friends and family. While at work on my laptop, I use the Chrome extension for Hangouts. The rest of the time I use the iPhone app. The user experience between these two versions is not the same though, because the navigation menu is so different. I think the … Continue reading “Hangouts, where’s my mute?”
Blog
Kudos to Half Price Books for Guest Account Creation after Checkout
I’ve studied a lot of in-depth research on e-commerce and one of the more disruptive user experiences is requiring customers to create accounts before allowing them to give you money. Of the top 100 sites evaluated by the Baymard Institute in a 2012 study, 76% allowed guest checkout. But only one of these companies (ranked #1 of … Continue reading “Kudos to Half Price Books for Guest Account Creation after Checkout”
Twitter Adds Alt Text Authoring for Some Users
I posted recently about how sharing images through services like Twitter are often inaccessible to users with visual impairments because they lack meaningful alt text. In its March 28 release (version 6.50 for iOS), Twitter now provides some mobile users the option of including alt text. (No word on when the feature will be available for website … Continue reading “Twitter Adds Alt Text Authoring for Some Users”
Nissan Gas Gauge is Misleading
For more than 12 years, I’ve been staring at this gas gauge that looks like it’s divided into quarters but is actually bigger towards F and smaller towards E. The discrepancy is easier to see with the gauge rotated. It’s just weird and confusing. I’d like to know why they did it this way. The … Continue reading “Nissan Gas Gauge is Misleading”
Images Embedded in Tweets
Being able to add images easily to tweets is great (even if they aren’t accessible). I find myself frustrated, though, with the inconsistent nature of how those images are displayed. In the feed, you get a snapshot of the image based on the size of the original image. Here is an example where the original … Continue reading “Images Embedded in Tweets”